Support

Have a Question?

IMS has a support website dedicated to forensic users, visit ims.microsurvey.com to review available articles, movies, tutorials, download links and button to “Submit a Ticket” for tech support.

New to Helpdesk?

The first time you use this it will prompt you to set up an account to be registered. Once you do that you can either contact support by email at: ims@microsurvey.com or use same link to Submit Ticket for future requests. For time sensitive issues call us toll free at: 1-888-632-8285 Pacific Time. (International: 001-250-707-0000)

FAQ

Construct amazingly insightful animations with ease. There is nothing more powerful when analyzing a scene than seeing it in full motion.

System Requirements

IMS Map360 operates entirely within the Windows operating system and has no hardware requirements over and above those of Windows itself.

Helpful Documents

IMS Map360 Feature Sheet

IMS Map360 Tutorial - Getting Started